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The COVID-19 pandemic has forced many businesses to halt operations temporarily, and in the worst-case scenario, completely shut down.
Given the circumstances, the pandemic has also compelled businesses to adopt remote work environments and develop strategies to stay in business.
In the new normal, where physical separation is required, the majority of interactions with customers and employees must be virtual. Given the circumstances, operating through mobile and online transactions is one of the most beneficial (if not the only) ways to continue doing business despite restrictions and quarantines.
Vista Land’s affordable housing arm, Lumina Homes, finds solutions to the crisis.
Lumina Homes is a future-ready real estate developer with its digital innovations and one of the first real estate companies to have ready technology to offer homebuyers in the Philippines and abroad a safer and all-digital home buying experience.
To learn more, here are some of the digital innovations created by Lumina Homes to make their services and home buying process easier and more accessible to every Juan, whenever, and wherever homebuyers need it.
Explore Lumina Homes in 3D.
To ensure safety, Lumina devised a method for “virtual tripping.”
Lumina Homes’ 360-degree virtual house tours of its best-selling homes made it easy for you to choose your house and lot unit right from your smartphone or computer.
If you want to explore Lumina Homes in 3D, all you have to do is visit their official website: www.lumina.com.ph, and view these best-selling home models:
- Aimee Rowhouse, a 22 square meter home with provision for one-bedroom and minimum lot area of 36 square meters;
- Angelique Home Model, available in Townhouse and Duplex type of house is a 35 square meter home with provision for two bedrooms and minimum lot area of 36 square meters;
- Angeli Home Model, available in Townhouse, Duplex, and Single Firewall type of house is a 42 square meter home with provision for three bedrooms and minimum lot area of 36 square meters.
Lumina Homes Online.
Lumina Homes Online is a one-stop home reservation site that allows homebuyers to search for available house-and-lot units and pay the reservation fee via debit or credit card, GCash, or over-the-counter.
It also comes with an Interactive Map that both homebuyers and sellers can use to view Lumina Homes’ available units in the subdivision map. This provides them with a better idea of the unit’s exact location within the subdivision, similar to how you reserve a plane or a theatre seat online. Another feature is the Seller Portal, making it simple for accredited brokers and sales agents to hold units for their customers. Lumina Homes will automatically send a reservation payment link to their clients’ emails once they have held units for them.
Lumina Homes Online, which was launched in 2017 for OFW clients and the working class who are too busy to visit a Lumina Homes site, has now evolved into a valuable resource for both sellers and homebuyers as the pandemic continues to prohibit physical transactions.
Lumina Online Payment.
Lumina Payment Portal is a site that enables homebuyers to conveniently settle their Lumina home dues through the use of online banking, credit cards as powered by Pesopay, and digital wallets. The payment portal also displays all other trustworthy online payment channels, along with step-by-step instructions.
Naturally, cashless transactions necessitate caution. Lumina Homes guarantees that the online payment services with which it has partnered are secure and trustworthy. Lumina homeowners can enjoy peace of mind while securely settling their home equity and amortization from the comforts of their own home.
Lumina Appointment Scheduler.
The office visit is made more accessible with Lumina Online Appointment Scheduler. Skip the line and save more time when you book an appointment online for the contract signing, document submission, and many more!
Lumina Homes in Online Shopping Sites.
Lumina Homes keeps going down the line, leveraging digital innovation and the popularity of e-commerce services. It recognizes this increased development and technological demand and marks a significant milestone in the real estate industry. Lumina Homes have an official store both in Shopee and Lazada. You can now easily shop in Shopee or Lazada for discounted e-vouchers that you can use to reserve your dream home from Lumina Homes.
Lumina Online University.
Lumina Online University is a web-based learning platform that provides sales training for Lumina Homes. This training portal includes free courses and webinars about Lumina properties, enabling sellers to become more familiar with Lumina Home’s house and lot offers.
The experience of the sellers is just as important as the experience of the buyers at Lumina Homes. Lumina Homes seek to assist its sales network in adapting to the new normal of the real estate industry, ensuring that they remain proactive and persistent in their shared mission of providing affordable housing, even if we face difficult times due to the pandemic.
Lumina e-Text is a text messaging service that uses keyword templates to respond to specific types of inquiries. Customers can now receive a response by sending an SMS template of their inquiry to (0919) 072-1399 or (0917) 818-1875. Regular text messaging fees will apply.
Lumina Admin Virtual Assistant.
Kabarangay, meet Juan! There is no need to visit for your immediate concerns, stand in line, and proceed to the nearest Lumina Homes Office! To prioritize Lumina Homeowners’ safety and convenience, Lumina Homes created Juan Support, your virtual admin assistant who is always available to answer your housing questions.
Juan Support can answer some of the frequently asked questions, including payments, requirements, Statement of Account, house construction updates, home improvement restrictions, and title processing.
Lumina Homes is committed to providing customers and business partners with a more refined home buying journey and will continue to make new ways to provide the best possible homeownership experience.
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