Teleserv’s Citizen Services: How to get an appointment via DFA Passport Appointment System

How to get an appointment via DFA Passport Appointment System

UPDATE:

Passport schedule of appointment  is now available thru DFA Online Passport Appointment System at https://www.passport.gov.ph/appointment both for individual and group applications.

Links:
Where to apply: https://www.passport.gov.ph/sites/site
Requirements: https://consular.dfa.gov.ph/services/passport/requirements

Requirements for PH Passport Application, Certification and Issuance 

Core Requirements for Adult New Applications

1. Confirmed Online Appointment
2. Personal Appearance
3. Accomplished Application Form
4. Original and photocopy of Philippine Statistics Authority (PSA) Authenticated Birth Certificate on Security Paper
   • Married Females (who are using their spouse’s last name) must also present Original and submit photocopy of PSA Authenticated Marriage Contract on Security Paper or Report of Marriage
   • Local Civil Registrar Copy is required if PSA Birth Certificate is not clear or cannot be read
5. Any of the following acceptable IDs with one (1) photocopy

NOTE: If woman opts to retain maiden name, a Marriage Contract is not required.
Additional requirements may be required, please refer to the section below.

Supporting Documents for Adult New Applications

In addition to the core requirements, the following supporting documents will be further required in the following cases:

In case of Late Registered Birth Certificate

• If Birth Certificate was registered at least ten (10) years ago, application will be treated as a regular application, and no additional supporting documents will be required
• If Birth Certificate was registered less than ten (10) years ago, applicant must submit IDs that pre-date the late registration or current IDs with NBI Clearance

In case applicant has NO Birth Certificate or Report of Birth:

• If applicant is born AFTER 1950 – applicant must first file for late registration with Local Civil Registrar (LCR) or Consular Office with jurisdiction over the place where applicant was born. Applicant will then submit the original copy of the PSA authenticated late registered Birth Certificate and IDs that pre-date the late registration or current IDs with NBI Clearance.
• If applicant is born ON OR BEFORE 1950 – applicant must submit original and photocopy of PSA Authenticated Certificate of No Birth Record and Affidavit of Two Disinterested Persons attesting to the identity of the applicant (Affidavit should include photocopy of IDs of the Two Disinterested Persons indicated in the presented document)

If an Applicant’s marriage has been dissolved and wants to revert to her maiden surname

• Applicant must submit original and photocopy of PSA Birth Certificate and acceptable IDs.
• Applicant must submit original and photocopy of the annotated PSA Marriage Certificate (MC) or Report of Marriage (ROM) stating that the marriage has been dissolved; OR
• Alternatively, if annotated MC or ROM from PSA is not yet available, applicant must submit a Certified True Copy of the Court Order dissolving the marriage and a certificate of Finality from the court.

If applicant has lacking data in Birth Certificate or Report of Birth

• Applicant must present original and submit photocopy of proof of filing of supplemental report or correction from the Local Civil Registrar (LCR)

If applicant has discrepancy in data in Birth Certificate / Report of Birth and other documents

• If the discrepant data is in the BC, the applicant must submit annotated birth certificate authenticated by PSA reflecting the corrected entry. If the discrepant data is in the other documents, the BC will be followed.
• Discrepancy in first name – Applicant must submit the original and photocopy of the petition and supporting documents for correction of first name filed with Local Civil Registrar (LCR) or consulate
• Discrepancy in other data – Applicant must submit annotated birth certificate authenticated by PSA reflecting the corrected entry

If applicant is a Dual Citizen

• Original PSA authenticated Birth Certificate/Report of Birth and Original Identification Certificate issued by the Philippine Foreign Service Post (FSP) or the Bureau of Immigration (BI) and a photocopy
• Original and photocopy of the foreign passport.
• Government issued IDs (Philippine or from country of second citizenship)

If applicant is a Naturalized Filipino Citizen

• Original and photocopy of Identification Certificate of Naturalization from BI

If applicant obtained Filipino citizenship by Election

• Original and photocopy of Affidavit of Election of Philippine Citizenship
• Original and photocopy of Identification Certificate of Election from BI

If applicant has been granted citizenship by Act of Legislation

• Certified true copy of the law granting citizenship
• Foreign Birth Certificate authenticated by Philippine FSP

Core Requirements for Adult Renewal Applications

1. Confirmed Online Appointment
2. Accomplished Application Form
3. Personal Appearance
4. Current ePassport with photocopy of data page
5. Original PSA authenticated documents that will support the change of name.
   • Marriage Contract
   • Annotated Birth Certificate
   • Annotated Marriage Contract to show annulment/divorce/court ordered instruction
   • Death Certificate of Spouse

NOTE: If woman opts to retain maiden name, a Marriage Contract is not required.
Additional requirements may be required.

Supporting Documents for Adult Renewal of ePassport Applications

In addition to the core requirements, the following supporting documents will be further required for the following cases:

NOTE: Some cases will require the application to be treated as a New Application rather than a renewal

In case of a Lost VALID ePassport – will be treated as NEW APPLICATION

1. Confirmed Online Appointment
2. Click here for Requirements for New Adult Applicants*
   • If photocopy of the applicant’s last issued passport is available, the Birth Certificate will not be required.

   *Additional requirements may be required. Please refer to the section below for additional requirements for Lost Valid Passports

   Additional Requirements for Lost Valid ePassport

   • Police Report in English (Original and photocopy)
   • Affidavit of Loss in English(Original and photocopy)
   • Penalty Fee: Php350.00

   Additional 15 calendar days clearing period for Lost Valid Passports.

In case of a Lost EXPIRED ePassport – will be treated as NEW APPLICATION

1. Confirmed Online Appointment
2. Click here for Requirements for New Adult Applicants*
   • If photocopy of the applicant’s last issued passport is available, the Birth Certificate will not be required.

   *Additional requirements may be required. Please refer to the section below for additional requirements for Lost Expired Passports

   Additional Requirements for Lost Expired ePassport

   • Affidavit of Loss in English
   • Penalty Fee: Php350.00

In case of renewal of a frequently Lost Passport – will be treated as NEW APPLICATION

1. Confirmed Online Appointment
2. Click here for Requirements for New Adult Applicants*
   • If photocopy of the applicant’s last issued passport is available, the Birth Certificate will not be required.

   *Additional requirements may be required. Please refer to the section below for additional requirements for Lost Expired Passports

   Additional Requirements for Frequently Lost Passport

   • Police Report in English
   • Affidavit of Loss in English
   • Penalty Fee: Php350.00

1. For applicants with Unclaimed Passports issued before 2010, kindly follow the procedures for new applicants.
2. For applicants with Unclaimed Passports issued 2010 onwards:
   • Applicant may request for a Certificate of Unclaimed Passport either at the office where the unclaimed passport was issued, nearest consular office or at DFA Aseana;
   • Upon receipt of the certificate, applicant should set an appointment online through the DFA Passport Appointment website (www.passport.gov.ph). Applicants who are eligible under the courtesy lane facility, may opt not to set an appointment online.
   • Applicants with unclaimed passports will be treated as a New Applicant. As such, applicants may refer to the links provided below for the requirements.

In case applicant used a Travel Document to travel back to the Philippines – will be treated as NEW APPLICATION

1. Confirmed Online Appointment
2. Click here for Requirements for New Adult Applicants*
   • If photocopy of the applicant’s last issued passport is available, the Birth Certificate will not be required.

   *Additional requirements may be required. Please refer to the section below for additional requirements for Adult Renewal Applications (Use of Travel Document)

   Additional Requirements for Applicants who used Travel Documents to Travel back to the philippines

   • Original Travel Document
   • Affidavit of Explanation

In case applicant lost the Travel Document used to travel back to the Philippines – will be treated as NEW APPLICATION

1. Confirmed Online Appointment
2. Click here for Requirements for New Adult Applicants*
   • If photocopy of the applicant’s last issued passport is available, the Birth Certificate will not be required.

   *Additional requirements may be required. Please refer to the section below for additional requirements for Adult Renewal Applications (Lost Travel Document)

   Additional Requirements for Lost Travel Documents used to travel back to the Philippines

   • Original Travel Records from Bureau of Immigration
   • Affidavit of Explanation

In case passport has been mutilated or damaged – will be treated as NEW APPLICATION

1. Confirmed Online Appointment
2. Click here for Requirements for New Adult Applicants*
   • If photocopy of the applicant’s last issued passport is available, the Birth Certificate will not be required.

   *Additional requirements may be required. Please refer to the section below for additional requirements for Adult Renewal Applications (Mutilated or Damaged Passports)

   Additional Requirements for Mutilated and / or Damaged Passports

   • Affidavit of Explanation
   • Applicant must surrender mutilated/damaged passport
   • Penalty Fee: Php350.00

In case applicant is a Dual Citizen

(in addition to the Renewal Core Requirements)

• Confirmed Online Appointment
• Government Issued IDs (Refer to Valid Philippine Government Issued IDs or their secondary citizenship/residence counterparts)
• Report of Birth OR Identification Certificate issued by the Philippine Foreign Service Post or the Bureau of Immigration

In case applicant is a Naturalized Citizen

(in addition to the Renewal Core Requirements)

• Identification Certificate of Naturalization from Bureau of Immigration

In case applicant is a Filipino citizen by Election

(in addition with the Renewal Core Requirements)

• Affidavit of Election of Philippine Citizenship
• Identification Certificate of Election from BI

Previous passport online appointment is handled by TeleServ.

MANILA, May 2011 – Applying for a passport need not be as complicated as before. Then, there’s a need to wake-up early in order to join the massive passport applicant’s hopefuls and all sorts of Windows to pass by in between. All days worth is required. Now that everything is online, all you need is just one click, wait for the schedule and  present yourself in a brightly-mannered, fresh & quick-witted. 

1. Log-on to http://www.passport.com.ph/ and follow instructions to get an appointment schedule.
2. Prepare all the needed documentary requirements.
3. Go to the DFA Consular Affairs Office at the date and time of the schedule acquired. 

DFA Consular Office: ASEANA Business Park, Bradco Avenue corner Macapagal Boulevard, Paranaque City

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