Teleserv Rev-up Online Citizen Services


Pilipinas TeleServ, the group behind the revolutionary Citizen Services that integrates Philippine government agencies assisting the nation with an online service solution. With the participating local government agencies like: 

Gone were the days when we used to line-up in a long odyssey cope up with the humid weather and a stream of heavy traffic. Hooking-up online is an alternative means of acquiring your personal documents. We actually availed the NSO Birth Certificate Delivery way back 2009. I believed it was thru site where NSO connected me to transact online. That time, I’m not familiar yet with TeleServ powering up the system. The procedure then was printing a hard copy of NSO confirmation and settle the payment at Unionbank or any other bank affiliate with the service. You need to present the print-out to the bank your paying with. Delivery will took 3 days via Aboitiz – 2GO courier. Now the system has made  an improvement  and expansion through Citizen Services.
Recently, TeleServ hosted a Blogger Event – a film showing activity “Night-out at the Cinema”. Featured film was the Fast & the Furious franchise: Fast Five. Why do they choose Fast Five? TeleServ is gearing-up to be the in service with the nation – fast & efficient. TeleServ began in 2000 as a multi-channel contact center provider, 11 years from now the company and its design/system infrastructure underwent upgrades & expansion to meet the changing needs & demands of the consumers.
Aside from being a  premier citizen service provider, TeleServ also served as a system integrator for Voice – Inbound [ Product inquiries / After sales support / Inbound sales / Orde-taking / Warranty & Claims / Tier 1 customer service / Technical help desk / Inbound surveys & profiling] & Outbound [Lead generation & Telesales], Non-Voice [Third party verification / Back office processing], SMS, Email & Web-based applications [Website development & On-line web support] &  to a number of companies the private sector.

List of previous & current Client/Services:
  • NSO Birth Certificate Delivery – Dial 737.1111
  • POEA Balik Manggagawa OEC Delivery – Dial 737.7777
  • DFA Passport Appointment System – Dial 737.1000
  • DFA Express Passport Delivery – Dial 737.1000
  • SIRB Express Application System – Dial 737.7737
  • McDonald’s 24-Hour Delivery – Dial 8MCDO or 86236
  • Max’s Delivery – Dial 79000
  • North Park Delivery – Dial 73737
  • GE Money Bank
  • Wendy’s
  • Go Donuts
  • Mang Inasal
  • Magoo’s Pizza
  • Nokia
  • John Maxwell Live in Manila
  • Philip Morris International
  • Imagic
  • Hotshots
  • Petron Gasul Delivery – Dial 737.8000
  • Super Bowl Delivery – Dial 737.888

TeleServ’s effort has been paid off through the acknowledged recognitions and continuously strive to be competent and in-depth in analyzing the changing needs of the country.

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