Teleserv Rev-up Online Citizen Services

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Pilipinas TeleServ, the group behind the revolutionary Citizen Services that integrates Philippine government agencies assisting the nation with an online service solution. With the participating local government agencies like: 

Gone were the days when we used to line-up in a long odyssey cope up with the humid weather and a stream of heavy traffic. Hooking-up online is an alternative means of acquiring your personal documents. We actually availed the NSO Birth Certificate Delivery way back 2009. I believed it was thru gov.ph site where NSO connected me to transact online. That time, I’m not familiar yet with TeleServ powering up the system. The procedure then was printing a hard copy of NSO confirmation and settle the payment at Unionbank or any other bank affiliate with the service. You need to present the print-out to the bank your paying with. Delivery will took 3 days via Aboitiz – 2GO courier. Now the system has made  an improvement  and expansion through Citizen Services.
Recently, TeleServ hosted a Blogger Event – a film showing activity “Night-out at the Cinema”. Featured film was the Fast & the Furious franchise: Fast Five. Why do they choose Fast Five? TeleServ is gearing-up to be the in service with the nation – fast & efficient. TeleServ began in 2000 as a multi-channel contact center provider, 11 years from now the company and its design/system infrastructure underwent upgrades & expansion to meet the changing needs & demands of the consumers.
Aside from being a  premier citizen service provider, TeleServ also served as a system integrator for Voice – Inbound [ Product inquiries / After sales support / Inbound sales / Orde-taking / Warranty & Claims / Tier 1 customer service / Technical help desk / Inbound surveys & profiling] & Outbound [Lead generation & Telesales], Non-Voice [Third party verification / Back office processing], SMS, Email & Web-based applications [Website development & On-line web support] &  to a number of companies the private sector.

List of previous & current Client/Services:
  • NSO Birth Certificate Delivery – Dial 737.1111
  • POEA Balik Manggagawa OEC Delivery – Dial 737.7777
  • DFA Passport Appointment System – Dial 737.1000
  • DFA Express Passport Delivery – Dial 737.1000
  • SIRB Express Application System – Dial 737.7737
  • McDonald’s 24-Hour Delivery – Dial 8MCDO or 86236
  • Max’s Delivery – Dial 79000
  • North Park Delivery – Dial 73737
  • GE Money Bank
  • Wendy’s
  • Go Donuts
  • Mang Inasal
  • Magoo’s Pizza
  • Nokia
  • John Maxwell Live in Manila
  • Philip Morris International
  • Imagic
  • Hotshots
  • Petron Gasul Delivery – Dial 737.8000
  • Super Bowl Delivery – Dial 737.888

TeleServ’s effort has been paid off through the acknowledged recognitions and continuously strive to be competent and in-depth in analyzing the changing needs of the country.

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