Pilipinas TeleServ, the group behind the revolutionary Citizen Services that integrates Philippine government agencies assisting the nation with an online service solution. With the participating local government agencies like: Gone were the days when we used to line-up in a long odyssey cope up with the humid weather and a stream of heavy traffic. Hooking-up online is an alternative means of acquiring your personal documents. We actually availed the NSO Birth Certificate Delivery way back 2009. I believed it was thru gov.ph site where NSO connected me to transact online. That time, I’m not familiar yet with TeleServ powering up the system. The procedure then was printing a hard copy of NSO confirmation and settle the payment at Unionbank or any other bank affiliate with the service. You need to present the print-out to the bank your paying with. Delivery will took 3 days via Aboitiz – 2GO courier. Now the system has made an improvement and expansion through Citizen Services. Recently, TeleServ hosted a Blogger Event – a film showing activity “Night-out at the Cinema”. Featured film was the Fast & the Furious franchise: Fast Five. Why do they choose Fast Five? TeleServ is gearing-up to be the in service with the nation – fast & efficient. TeleServ began in 2000 as a multi-channel contact center provider, 11 years from now the company and its design/system infrastructure underwent upgrades & expansion to meet the changing needs & demands of the consumers.
Aside from being a premier citizen service provider, TeleServ also served as a system integrator for Voice – Inbound [ Product inquiries / After sales support / Inbound sales / Orde-taking / Warranty & Claims / Tier 1 customer service / Technical help desk / Inbound surveys & profiling] & Outbound [Lead generation & Telesales], Non-Voice [Third party verification / Back office processing], SMS, Email & Web-based applications [Website development & On-line web support] & to a number of companies the private sector.
List of previous & current Client/Services:
- NSO Birth Certificate Delivery – Dial 737.1111
- POEA Balik Manggagawa OEC Delivery – Dial 737.7777
- DFA Passport Appointment System – Dial 737.1000
- DFA Express Passport Delivery – Dial 737.1000
- SIRB Express Application System – Dial 737.7737
- McDonald’s 24-Hour Delivery – Dial 8MCDO or 86236
- Max’s Delivery – Dial 79000
- North Park Delivery – Dial 73737
- GE Money Bank
- Go Donuts
- Mang Inasal
- Magoo’s Pizza
- John Maxwell Live in Manila
- Philip Morris International
- Petron Gasul Delivery – Dial 737.8000
- Super Bowl Delivery – Dial 737.888
TeleServ’s effort has been paid off through the acknowledged recognitions and continuously strive to be competent and in-depth in analyzing the changing needs of the country.