PH Rescue and Emergency Hotlines

PH Rescue and Emergency Hotlines

For emergency assistance these are the hotlines to remember, you may call, SMS (text) or tweet.

Philippines Government Agencies
Safety Information
Disaster Preparedness

Emergency Hotlines

National Disaster and Risk Reduction and Management Council (NDRRMC) hotlines
Trunklines: 911-5061 to 65
Operations Center: (02)911-1406, (02)912-2665, (02)912-5668,(02) 911-1873

NDRRMC hotlines for Luzon
Office of Civil Defense – National Capital Region: (02) 421-1918/ (02) 913-2786
Office of Civil Defense – Region I: (072) 607-6528
Office of Civil Defense – Region IV-A: (049) 531-7266
NDRRMC Region IV-B: (043) 723-4248
NDRRMC – Cordillera Administrative Region: (074) 304-2256, (074) 619-0986, (074) 444-5298, (074) 619-0986

Office of the Civil Defense regional office telephone directory
Region I: (072) 607-6528, (072) 700-4747
Region II: (078) 304-1630, (078) 304-1631
Region III: (045) 455-1526, (045) 455-0033
Region IV-A: (049) 834-4344, (049) 531-7266, TF (049)531-7279
Region IV-B: (043) 723-4248, (043) 702-9361
Region V: (052) 742-1176
+63917-574-7880 (Globe)
+63928-505-3861 (Smart)
Region VI: (033) 336-9353, (033) 337-6671, (033) 509-7319
Region VII: (032) 416-5025, (032) 253-6162, (032) 253-8730
+63917-947-5666 (Globe)
+63949-471-0009 (Smart)
Region VIII: +63917-700-1121 (Globe)
+63915-762-2368 (Globe)
+6306-402-7737 (Globe) TEXT FIRST BEFORE CALLING THIS LINE
Region IX: (062) 911-1631, (062) 925-0458, (062) 9913450
Region X: (088) 857-3907, (088) 857-3988 (Telefax)
Region XI: (082) 233-0295, (082) 233-0611 (Telefax)
Region XII: (083) 552-9759, (083) 553-2994, (083) 301-2994
+63917-628-3720 (Globe)
+63920-976-4001 (Smart)
CAR: (074) 3042256, (074) 6190986, (074) 4445298
CARAGA: (085) 342-8753
National Capital Region: (02) 913-2786 or (02) 421-1918

Philippine National Police (PNP) hotline patrol
Hotline: 117 Police Assistance (including fire and ambulance assistance)
722-0650
Text hotline: 0917-847-5757

Bureau of Fire Protection (NCR)
Direct line: (02) 426-0219, (02) 426-3812, (02)426-0246

Department of Transportation and Communications (DOTC) Central hotline
Public Assistance Center: 7890

Metro Manila Development Authority (MMDA)
Hotline: 136
Trunkline: (02) 882-4150-77
loc. 337 (rescue)
255 (Metrobase)
319 (Road Safety)
374 (Public Safety)
320 (Road Emergency)
(02) 882-0925 (Flood Control)
Twitter: @MMDA

Department of Public Works and Highways (DPWH)
Hotline: 165-02
Trunkline: (02) 304-3000
Road repair/maintenance: (02) 304-3713, (02) 304-3904

Red Cross
Hotline: 143, (02) 527-0000, (02) 527-8385 to 95
Disaster Management Office: 134 (Staff), 132 (Manager), 133 (Radio Room)
Telefax: 527-0864

Department of Health
Hotline: 711-1001

Bantay Bata
Hotline: 168

National Poison Control
Hotline: 524-1078

Depatment of Social and Welfare Development (DSWD)
(02) 951-7119
Disaster Response Unit: (632)931-81-01 to 07, local 426
Earthquake text hotlines: For Globe and Touch Mobile users, text “IREPORTname/location/message” to 2327 or 09178902327. For Smart, Sun and Talk N’ Text users, text concerns to 09189122813.

Meralco
Call Center: 16211
SMS Messaging: 0920-9716211(SMART)/0917-5516211(GLOBE)

North Luzon Expressway (NLEx) hotlines
(02) 3-500, (02) 580-8900, Twitter: @NLEXtraffic

Subic-Clark-Tarlac Expressway (SCTEX) hotlines
Traffic Control: 0920-96-SCTEX (72839)
Trunkline: (02) 362-2246 / (02) 362-9997

Skyway System hotline
Hotline: (02) 824-2282
Landline: (02) 776-7777
Globe: (0917) 539-8762
Smart: (0999) 886-0893
Sun: (0932) 854-6980
Twitter: @SkywaySOMCO

South Luzon Expressway (SLEx) hotline
Hotline: (02) 824-2282, (02) 7763909
Laguna: (049) 508-7539, 502-8956
Manila: (02) 584-4389
0917-687-75390

Customer Assistance:
Landline: (02) 888-8787
Globe-text only: (0915) 625-6231
Smart-text only: (0939) 500-6910
Sun-text only: (0923) 597-6105

Philippine Atmospheric, Geophysical and Astronomical Services Administration (PAGASA) hotline
General inquiries Public Information Unit (632) 4342696
Weather updates Weather Forecasting Section (632) 9264258, (632) 9271541
Aviation weather updates Aeronautical Meteorology Service Section (632) 8323023
Twitter: @dost_pagasa

Philippine Coast Guard
Trunkline: (02) 527-8481 to 89
Action center: (02) 527-3877
0917-PCG-DOTC 0917-724-3682 (Globe)
0918-967-4697

Manila Water Hotline
1627

PHIVOLCS
Trunkline: (02) 426-1468 to 79, local 124/125 (Seismology)

Department of Social Welfare and Development (DSWD)
Text hotline: 0918-912-2813
Trunkline: (02) 931-81-01
Disaster Response Unit: 856-3665, 852-8081

Civil Aviation Authority of the Philippines (CAAP)
Operations: (02) 879-9112, 879-9110

Manila International Airport Authority (MIAA)
Text hotline: 0917-8396242 (TEXNAIA)
Terminals 1, 2, and 4: 877-1109 local 2444
Terminal 3: 877-7888 local 8046

NAIA Terminal 1 – 871-0804 or 871-9712
NAIA Terminal 2 – 782-7918 or 782-7921
NAIA Terminal 3 – 425-2297 or 877-7888
NAIA Terminal 4 (Manila Domestic Airport) – 425-2293

Clark International Airport Corporation (CIAC)
Trunkline: (045) 499-1468

Mactan-Cebu International Airport (MCIAA)
Operations: (032) 340-2486 local 1560

Civil Aeronautics Board (CAB)
(02) 542-5234

Maritime Industry Authority (MARINA)
Enforcement Office: 524-9126
Call and Text hotline: 0917-SUMBONG (7862664)

Land Transportation Office (LTO)
Text LTO hotline: Text LTOHELP to 2600 (All networks)
Hotline; (02) 922-9061 to 66

Land Transportation Franchising and Regulatory Board (LTFRB)
24/7 hotline: (02) 459-2129
Public Assistance Office: (02) 426-2515
Phone: +632 492 57-36/37,
+632 929-67-89,
+632 929-73-66,
+632 926-63-46

CAVITEX
(02) 825- 4004
Call and Text hotline: 0942-822-8489

Southern Tagalog Arterial Road (S.T.A.R Tollway)
(043) 756- 7870
(043) 757-2277

Philippine National Railways (PNR)
Control Division: (02) 319-0044

Light Rail Transit Authority (LRTA)
Pasay- 63 (2) 853-0041 to 60
Santolan- 63 (2) 647-3479 to 91

Metro Rail Transit (DOTC-MRT3)
Control Center: (02) 920-6683, (02) 924-0054
Trunkline: (02) 929-5347

Office for Transportation Security (OTS)
(02) 853-5249
0915-315-5377

Department of Interior and Local Government (DILG)
0917-627962

Local Government Units (partial)
Bacoor, Cavite – Twitter: @CityOfBacoor
Cainta Traffic Hotline – 646-0044, 655-7368 loc. 164
Las Piñas Traffic – 874-5756, 874-3957, 874-3927
Mandaluyong Hotline – 534-2993 (Traffic), 533-2225 (Command Control Center), Twitter: @MandaluyongPIO
Manila Traffic Hotline – 527-3087, Twitter: @MTPB_Manila
Malabon Emergency Hotline: 2814999 loc. 1005 and 1001, @Malabon_City
Marikina Rescue Hotline: 161 / 646-2436 / 646-2423 / 646-1651 / 646-1633 (traffic), Twitter: @MarikinaPIO
Makati Public Safety Department – 844-3146, 819-3270, Twitter: @MakatiTraffic
Makati Rescue Hotline: 168 / 899-8928 / 896-2828 / 895-8243
Navotas Rescue Hotline: 281-8602 / 281-4174 / 281-8573, @Navotas_City
Paranaque Rescue Hotline: 923-2499, Twitter: @ILoveParanaque
Pasay City Rescue Hotline: 833-8512 / 551-7777, Twitter: @PasayPIO
Pasig Traffic – 724-5813 / 643-0000 (Command Control Center) / 643-1111, Twitter: @PasigInfo
Pasig and Pateros Rescue Hotline: 641-6373 / 643-0000 / 631-0099
BDRRMC & Brgy. San Antonio Pasig Emergency Hotline 6310099
Quezon City Rescue – 9275914, Twitter @qclocalgovt
San Juan Rescue Hotline: 468-1697 / 722-9952/238-4333, Twitter: @sanjuancityncr
Taguig Traffic – 838-4301 loc. 7112, Twitter: @ILoveTaguig1
Taguig Emergency Hotline – 1623
Valenzuela Rescue Hotline: 292-1405 / 291-8231 / 352-0000, Twitter: @ValenzuelaCity

LGU Detailed Information
Manila Traffic Hotline
Front desk: (02)527-3087
Traffic Investigation: (02)527-3088
Trunkline: (02)527-3065

Las Piñas Traffic Hotline
(02)874-5756
Investigations:(02) 874-3927
Traffic: (02)874-5754

Mandaluyong Traffic Hotline
Traffic: (02)534-2993
Command Control Center / C3: (02)533-2225
Emergency: (02)588-2200, (02)588-2299

Makati Public Safety Department
Command Control Center / C3: (02)870-1940 / (02)870-1942
Traffic / Radio Room / Public Safety Department: (02)844-3146, (02)819-3270 to 71

Marikina Station Tactical Operations Center (STOC)
Hotline: 161
PNP: (02)646-1631
Traffic: (02)646-1633

Pasig Traffic
Traffic: (02)641-1907
Command Control Center / C3: (02)643-0000
Trunkline: (02)643-1111

Quezon City
QC DPOS Operations Division: 928-4396
QC Fire Department: 922-8657 ‘ 922-3227
QC Central Police District: 927-4444920-1378
QC Red Cross: 925-8417 / 920-1378 / +639152581066
Civil Defense Operation Center (for extreme emergencies caused by disaster/ calamities like typhoons, floods, earthquakes and the like): 911-5061

 

Sources: Official Gazette and MMDA

Recommended Topic:
Philippine Disaster Awareness: Preparing Basic Emergency Kits and Disaster Supplies
Infographics: What To Do During and After Earthquake – Disaster Preparedness

 

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